General Compliance Learning Track
Saturday, October 20
-I would like to introduce a speaker!
08:30 AM - 12:00 PMSCCE's Annual Volunteer Project In additon to networking with your peers and listening to expert speakers, attending an SCCE Compliance & Ethics Institute gives you the opportunity to help a local area charity. Registration is free for this event and provides you with a volunteer t-shirt, lunch and transportation to and from the project location. It's a great way to start the CEI with fellow conference attendees, speakers, and SCCE board members.
Sunday, October 21
08:30 AM - 11:30 AMPre Conference Morning Session#P06P06 - Launching Ladies into Senior Leadership Kristy Grant-Hart, CEO, Spark Compliance Consulting Jenny O'Brien, Chief Compliance Officer, UnitedHealthcare Kirsten Liston, Principal, Rethink Compliance
General Compliance#P07P07 - Building a Culture of Compliance Learning Excellence - 4 Multi-Nationals Share Their Insight Jennifer Gardella, Director, Global Learning, Biogen Mike McCafferty, Manager, Enterprise Compliance Training, ETRADE Financial Nicole Tarasoff, Senior Program Manager, Global Compliance & Integrity, LinkedIn Jackie Arnold, Global Corporate Compliance Program Specialist, Xilinx
- Are you ready to launch into the highest levels of leadership? Joining the C-suite? Being on the Board? Then this seminar is for you.
- Learn how to win champions and mentors; use verbal language and body language to up your confidence and likeability quotients; and move up the ladder using accountability and top negotiating skills.
- Master lessons taken from female entrepreneurship. Learn why your network is your net worth (and how to grow it strategically) and how to raise the roof on your profile.
General Compliance#P08P08 - Preventing harassment: can compliance ever succeed? Jason Meyer, President, LeadGood, LLC Amy McDougal, President, CLEAResources, LLC Susan Parkes
- Training leaders from 4 multi-nationals share their insights on delivering compliance training to over 40,000 employees in 70 global markets.
- Part I will help you get your compliance training design right: shorten learning seat tie, use diagnostic assessments and create high impact learning media.
- Part II will show you how to foster the relationships that underpin a successful training program: federal regulators, c-suite leadership, legal counsel and international markets.
- It's been 20 years since the Supreme Court rulings in Faragher and Ellerth made corporate anti-harassment efforts routine, yet there are more headlines than ever about blatant acts of harassment, especially among corporate and cultural leaders.
- Sharing research and our collective experience, this workshop will focus on training, policies and culturebuilding, to explore why we have failed in preventing harassment, where we have engaged, and how we can elevate behavior.
- One critical focus: retaliation vs. a "speak-up" culture, including best practices for creating, maintaining, and getting management support for an Open Work Environment.
01:00 PM - 04:00 PMPre Conference Afternoon Session#P16P16 - New Beginnings: Starting your Compliance Program and what needs to be included Sheryl Vacca, SVP/Chief Risk Officer, Providence St. Joseph Health Debbie Troklus, Senior Managing Director, Ankura Consulting Group
General Compliance#P17P17 - The Great Internal Audit & Compliance Mystery Kelly Loya, CPhT, CRMA- Associate Partner, Pinnacle Enterprise Risk Consulting Services Kristen Taylor, Associate Partner, Pinnacle Enterprise Risk Consulting Services
- Discussion on the basic elements of a compliance program.
- Overview of the challenges and opportunities in developing a compliance program.
- Identifying ways to get "buy in" for the compliance efforts.
- Guests will observe and identify, or even become party to, the ultimate compliance mystery/conspiracy.
- Attendees ("The cast" of characters) will assist in identifying acts of noncompliance and network with the cast and other guests to determine what wrongdoing occurred, why and define an appropriate response to the wrongdoing.
- Attendees will utilize strategies to help define compliance program weaknesses and what safeguards may have prevented an identified behavior
Monday, October 22
10:00 AM - 11:00 AMBreakout Session 1#107107 - Compliance & Ethics Training: What You Need to Know Kirsten Liston, Principal, Rethink Compliance Maranatha Hayes, Chief Ethics Officer, SAIC Shauna Brookshier, Ethics & Compliance Association, SAIC
General Compliance#108108 - Compliance Fast and Slow-Lessons from Behavioral Economics James Sheehan, Chief, Charities Bureau, NY Attorney General James Knapp, Investigations Manager, Freddie Mac
- Everyone knows they need to provide training in an effective compliance and ethics program, but do they know how much they don’t know about the subject?
- How can you approach training and communication and be sure you have done all the things that should be done?
- What are the best resources for compliance training and communications?
- Lessons for compliance from behavioral economicswhat actually changes compliance behavior.
- Examples from the research-what works.
- Examples from real life-uses of behavioral research/ nudge techniques to change behavior.
11:15 AM - 12:15 PMBreakout Session 2#207207 - How to Score your Compliance Program using Key Performance Indicators (KPIs), metrics, maturity ratings and other approaches Erica Salmon Byrne, EVP, Ethisphere
General Compliance#208208 - MGM Resorts International: Journey to the Future of Mobile & Augmented Reality Marsha Ershaghi-Hames, Managing Director Strategy & Development, LRN Omar Khoury, Vice President of Compliance, MGM Resorts International Lisa Caserta, Executive Director - Compliance, MGM Resorts International
- How and why you should rate your compliance program: the importance of measuring the maturity of your compliance program.
- Different approaches to scoring your program - how to use KPIs, metrics and maturity ratings.
- How to present findings to senior leaders; and build an improvement plan to increase program maturity.
- MGM GO! Launching a mobile Micro-learning strategy: integrating linked content & essential resources with on demand, pulse learning.
- Augmented Reality as an engagement strategy; embedding AR and game-based learning across multiBrands with competitive leaderboards.
- MGM APPLAUSE! Why insight & analytics matter, sustaining impact through responsible recognition and rewarding values based behavior.
01:45 PM - 02:45 PMBreakout Session 3#307307 - Privacy Trends Around the World and the Implications to a Global Organization Michelle Beistle, Chief Ethics and Compliance Officer, The Nature Conservancy Charlotte Young, Chief Risk and Compliance Officer, Winrock International Alyssa Senzel, Deputy General Counsel & Compliance Officer, Blackboard Inc.
General Compliance#308308 - What If Model: Leverage Organizational Resources to Craft Compliance Training (and Certification) Eva Stein, Higher Education Consultant
- Across the pond, the new EU GDPR is in effect. Brexit is coming and we all hope the Privacy Shield is still intact.
- Around the world, from data localization laws to breach notification, many countries are enacting new requirements that can impact operations of global companies.
- This session will provide you with practical advice on recent changes or clarifications to laws and regulations and how three global entities are handling those changes.
- Compliance resources are everywhere, often overlap, and sometimes provide contradictory guidance. Resources are often scattered throughout the organization and therefore underutilized. The "What If" model can help!
- The "What if" model is presented as a tool to organize resources, craft learning objectives, offer multiple learning pathways, align outcomes, and design assessments. The ACCSC Certified Accreditation Program (CAP) design approach will be shared ... a comprehensive 'quick to market' program for over 650 schools/colleges nationwide.
- If you have the resources and need a way to identify, capture, and leverage them to create a learning environment that supports compliance understanding and application ... versus rote memorization, this session is for you!
Tuesday, October 23
09:30 AM - 10:30 AMBreakout Session 1#407407 - Decades into Maturing Compliance Programs, Are Anonymous Reporters Treated with the Respect They Deserve? Carrie Penman, Chief Compliance Officer and Senior Vice President, Advisory Services, NAVEX Global Debra Hennelly, Founder & President, Resiliti
General Compliance#408408 - Effective Use of Forensic Data Analytics to Mitigate Compliance Risks Gerard Zack, CEO, SCCE & HCCA
- The pros, cons, myths and truths of anonymous reporting have been discussed in the compliance community and among boards and executive teams for decades.
- Yet for all of this talk and work on building effective compliance programs, many employees still feel that anonymous reporting is the safest way to raise issues and many leadership teams still express frustration about accepting these types of reports.
- This session will look at the current global anonymous reporting environment, review the latest data around this reporting, and offer advice to compliance officers and their organizations on making the most of anonymous reports.
- How to incorporate forensic techniques into your monitoring and auditing.
- Design of data analytics targeting specific compliance issues.
- What next? Not all red flags are alike - best practices for follow-up.
11:00 AM - 12:00 PMBreakout Session 2#507507 - Get What You Need Out of Your Gift, Entertainment, and Travel (GET) Policy and Approval System Adriana Herrera, Sr. Global Compliance Analyst, Phillips 66
General Compliance#508508 - Innovative Strategies for Fostering a Compliance Culture Stephanie Hillhouse, Director, Ethics & Compliance, The Coca-Cola Company
- Developing an Effective GET Policy and Approval System.
- Pros and Cons of a Vended Solution vs. a Custom Platform.
- Lessons Learned. From Customization to Post Rollout.
- There's a bot for that: How to use artificial intelligence for communication initiatives and as a resource for employees, including lessons learned from developing the pilot through go-live.
- Highlights from a successful and engaging global launch of a Code of Business Conduct, with key strategies for reaching offline and online employees.
- Helpful tips for incorporating ethics and compliance messages into business communications, including manager messages.
01:00 PM - 02:00 PMBreakout Session 3#607607 - What Are the OIGs - and Why You Should Care Daniel Coney, Assistant Special Agent in Charge, DOIOIG
General Compliance#608608 - OFAC Sanctions: Navigating the Minefield Robert Ward, Director of Trade Compliance, Wesco International
- Understand how the Office of Inspector General system functions, their various authorities, and why they may end up on your doorstep.
- Explore how the missions of the various OIG offices aligns with the compliance profession, and what models may be relevant to your work.
- Learn how to effectively handle OIG audits, subpoenas, and how to put the best foot forward when under Government scrutiny
- Introduction to OFAC as well as recent new sanctions law enactment in Aug 2017 impacting Russia, Iran and North Korea.
- Review of recent enforcement actions for lessons learned involving PNB Paribas, Schlumberger and ZTE.
- Discussion on key steps to take to prevent violations including best practices for policies/procedures, screening, due diligence and training.
02:15 PM - 03:15 PMBreakout Session 4#706706 - Who, What, Why: PCI Theresa Casey, Director/Sr. Counsel, Global Ethics and Compliance, Under Armour, Inc.
General Compliance#707707 - They made the news, but you don’t have to! Ben DiPietro, Editor of the E&C Pulse Newsletter, LRN Corp Kathleen Holt, Director, Ethics & Compliance, Plan International USA Ben DiPietro, Editor of the E&C Pulse Newsletter, LRN Corp Kathleen Holt, Director, Ethics & Compliance, Plan International USA
- Overview of compliance with the Payment Card Industry (PCI) Data Security Standard (DSS).
- Operationalizing compliance across multiple payment channels: e-commerce, retail, mobile, and call centers.
- Tips for maintaining compliance
-In this session, we will discuss recent crises that made the news and social media, and the impact of the attention - We will provide some tips for how to handle media inquiries - We will discuss specific steps you can take to prevent negative attentionGeneral Compliance#708708 - The Road to ISO 37001 Anti-bribery Management Systems: How we got there and why it's worth it Mark Speck, Managing Partner, Specktrum Inc Diana Trevley, Chief of Global Services, Spark Compliance Consulting Diana Trevley, Chief of Global Services, Spark Compliance Consulting
- Evaluating, quantifying, and selling the value of ISO 37001 Anti-Bribery Management Systems certification to your C-Level suite, senior management and the board.
- Evaluating the readiness of your Anti-Bribery program against the ISO 37001 standards, including; a model approach with practical examples; crafting a remediation plan; prioritization tips; and obtaining support for closure.
- Essentials to Success: A review of vital management system components and KPIs of program success; including: Risk assessments; third party risk management; achieving organizational synchronization; use of automation; metrics that matter, and audit tips.
Wednesday, October 24
08:00 AM - 09:30 AMBreakout Session 1#W07W07 - Around the World in 80 Minutes Jonathan Armstrong, Partner, Cordery Mary Shirley, Senior Director, Ethics and Compliance, Fresenius Medical Care North America Kristine Robidoux, Senior Compliance and Regulatory Counsel, Gran Tierra Energy Inc.
General Compliance#W08W08 - Millennial is a Dangerous Word: A conversation about bias and stereotypes in the workplace Samantha Kelen, Lead Ethics Analyst, Duke Energy Laura Ellis, Global Compliance Enablement, Cisco International Limited Kyle Lewis, Compliance Operations Manager, LafargeHolcim
- Following on from 2017's popular program, we'll return with a comprehensive look at some of the main issues affecting compliance globally. We'll contrast and compare between the main theatres of operation - the Americas, EMEA and Asia Pacific.
- Top rated speakers discuss a wide rage of issues including cyber threats, bribery and corruption, workforce compliance issues (like modern slavery and immigration), privacy, global nature of media and whether legal is ever enough.
- Common threads running across borders will help you manage your global operations effectively whilst staying sensitive to local cultures.
- The Millennial generation has a bad reputation: You hate millennials, they hate Millennials, even millennials hate millennials!
- This presentation will consider how stereotypes label this group as superficial, lazy, and entitled. But research actually suggests they can be deeply concerned with social issues, often seeking a way to make an impact in an otherwise overwhelming world, making them ideal champions for your compliance and ethics programs.
- In addition, panel members will discuss their personal experiences as millennials in the workplace and in the compliance and ethics industry, as well as provide tips and strategies to communicate with and capitalize on the strengths of this emerging generation.
08:00 AM - 11:15 AMPost Conference
09:45 AM - 11:15 AMBreakout Session 2#W15W15 - Designing a Built-In Compliance Program Grace Wu de Plaza, Director Compliance & Corporate Integrity, Farmer Mac Anjali Desai, Assistant General Counsel - Corporate & Compliance, Farmer Mac
- Learn how to use technology and existing communication tools to design a built-in compliance program.
- Get practical tips on how to integrate ethics with the business units; and how to cultivate key partnerships.
- Discuss how to use metrics to show ROI.