MONDAY, APRIL 12

10:00 – 10:05 am Intro/Opening Remarks

Meric Bloch & Al Gagne

10:05 – 11:05 am Investigation Basics

Meric Bloch
• Ethics, fairness, and confidentiality
• Evidence and burdens of proof
• Attorney-client privilege

11:05 – 11:25 am Break

11:25 am – 12:45 pm Planning the Investigation

Meric Bloch & Al Gagne
• Assessing the initial report
• Determining whether an investigations is needed
• Developing an investigation strategy and plan

12:45 – 1:05 pm Break

1:05 – 2:05 pm Gathering Evidence & Documentation Issues

Al Gagne
• Getting the paper and record trail in order
• Utilizing and managing relevant documents
• Developing and using standard policies, procedures, and forms for investigations

TUESDAY, APRIL 13

10:00 – 10:05 am Intro/Opening Remarks

Meric Bloch & Al Gagne

10:05 – 11:25 am Conducting Interviews

Meric Bloch
• Preparing for interviews
• Types of questions & assessing credibility
• Tips for effective interviewing

11:25 – 11:45 am Break

11:45 am – 12:45 pm Reporting Results

Al Gagne
• Key elements of a good report
• Practical tips for report-writing
• Reporting to management, the board, and third parties

12:45 – 1:05 pm Break

1:05 – 2:05 pm After the Investigation

Meric Bloch & Al Gagne
• Identifying and fixing internal control issues and other problems
• Remediation plans
• Lessons learned from the investigation