THURSDAY, 30 JULY

07:00 – 07:05 (IST) Intro/Opening Remarks

Meric Bloch & Al Gagne

07:05 – 08:05 (IST) Investigation Basics

Meric Bloch
• Ethics, fairness, and confidentiality
• Evidence and burdens of proof
• Attorney-client privilege

08:05 – 08:20 (IST) Break

08:20 – 09:40 (IST) Planning the Investigation

Meric Bloch & Al Gagne
• Assessing the initial report
• Determining whether an investigations is needed
• Developing an investigation strategy and plan

09:40 – 09:55 (IST) Break

09:55 – 10:55 (IST) Gathering Evidence & Documentation Issues

Al Gagne
• Getting the paper and record trail in order
• Utilizing and managing relevant documents
• Developing and using standard policies, procedures, and forms for investigations

FRIDAY, 31 JULY

07:00 – 07:05 (IST) Intro/Opening Remarks

Meric Bloch & Al Gagne

07:05 – 08:05 (IST) Conducting Interviews

Meric Bloch
• Preparing for interviews
• Types of questions & assessing credibility
• Tips for effective interviewing

08:05 – 08:20 (IST) Break

08:20 – 09:40 (IST) Reporting Results

Al Gagne
• Key elements of a good report
• Practical tips for report-writing
• Reporting to management, the board, and third parties

09:40 – 09:55 (IST) Break

09:55 – 10:55 (IST) After the Investigation

Meric Bloch & Al Gagne
• Identifying and fixing internal control issues and other problems
• Remediation plans
• Lessons learned from the investigation