June 9, 2020
Essentials of Compliance Investigations Conference
Virtual , Central Daylight Time (CDT)Agenda
Times listed are in Central Daylight Time (CDT)
Tuesday, June 9
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08:55 AM - 09:00 AMIntro/Opening Remarks Meric Bloch, Vice President, Global Investigations, Booking Holdings, Inc. Albert Gagne, Former Director, Ethics & Compliance, Retired
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09:00 AM - 10:00 AMInvestigation Basics Meric Bloch, Vice President, Global Investigations, Booking Holdings, Inc.
- Ethics, fairness, and confidentiality
- Evidence and burdens of proof
- Attorney-client privilege
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10:00 AM - 10:10 AMBreak
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10:10 AM - 11:30 AMPlanning the Investigation Meric Bloch, Vice President, Global Investigations, Booking Holdings, Inc. Albert Gagne, Former Director, Ethics & Compliance, Retired
- Assessing the initial report
- Determining whether an investigations is needed
- Developing an investigation strategy and plan
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11:30 AM - 11:40 AMBreak
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11:40 AM - 12:40 PMGathering Evidence & Documentation Issues Albert Gagne, Former Director, Ethics & Compliance, Retired
- Getting the paper and record trail in order
- Utilizing and managing relevant documents
- Developing and using standard policies, procedures, and forms for investigations
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12:40 PM - 01:20 PMLunch Lunch Delivered After you register for the conference we will send you a link with options to have lunch of your choice - delivered to you by lunch time.
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01:20 PM - 02:40 PMConducting Interviews Meric Bloch, Vice President, Global Investigations, Booking Holdings, Inc.
- Preparing for interviews
- Tyes of questions & assessing credibility
- Tips for effective interviewing
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02:40 PM - 02:50 PMBreak
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02:50 PM - 03:50 PMReporting results Albert Gagne, Former Director, Ethics & Compliance, Retired
- Key elements of a good report
- Practical tips for report-writing
- Reporting to management, the board, and third parties
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03:50 PM - 04:00 PMBreak
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04:00 PM - 05:00 PMAfter the Investigation Meric Bloch, Vice President, Global Investigations, Booking Holdings, Inc. Albert Gagne, Former Director, Ethics & Compliance, Retired
- Identifying and fixing internal control issues and other problems
- Remediation plans
- Lessons learned from the investigation