THURSDAY, 3 September

12:00 – 12:05 (CEST) Intro/Opening Remarks

Meric Bloch & Al Gagne

12:05 – 13:05 (CEST) Investigation Basics

Meric Bloch
• Ethics, fairness, and confidentiality
• Evidence and burdens of proof
• Attorney-client privilege

13:05 – 13:35 (CEST) Break

13:35 – 14:55 (CEST) Planning the Investigation

Meric Bloch & Al Gagne
• Assessing the initial report
• Determining whether an investigations is needed
• Developing an investigation strategy and plan

14:55 – 15:10 (CEST) Break

15:10 – 16:10 (CEST) Gathering Evidence & Documentation Issues

Al Gagne
• Getting the paper and record trail in order
• Utilizing and managing relevant documents
• Developing and using standard policies, procedures, and forms for investigations

FRIDAY, 4 September

12:00 – 12:05 (CEST) Intro/Opening Remarks

Meric Bloch & Al Gagne

12:05 – 13:05 (CEST) Conducting Interviews

Meric Bloch
• Preparing for interviews
• Types of questions & assessing credibility
• Tips for effective interviewing

13:05 – 13:35 (CEST) Break

13:35 – 14:55 (CEST) Reporting Results

Al Gagne
• Key elements of a good report
• Practical tips for report-writing
• Reporting to management, the board, and third parties

14:55 – 15:10 (CEST) Break

15:10 – 16:10 (CEST) After the Investigation

Meric Bloch & Al Gagne
• Identifying and fixing internal control issues and other problems
• Remediation plans
• Lessons learned from the investigation