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Agenda

Opening Remarks

9:55 – 10:00 CET

General Session
GS1: Staying Positive in the Face of Obstacles


Karina Hollekim, Professional Free-skier and B.A.S.E. jumper
10:00 -11:00 CET
Coffee Break 11:00 – 11:20 CET
M1A Moving the Middle Tools and Strategies for Enhancing Middle Manager Engagement
Level: Intermediate

David Barr, Director, CampbellBarr Limited
Cedric Dubar, Chief Compliance & Ethics Officer, Volvo Cars
  • This session will be a candid discussion looking at the importance—but also the challenges—of building and sustaining middle manager engagement
  • We will discuss specific engagement examples (drawn from Volvo cars and others)
  • Incentives, appraisals, and mentoring strategies will also be discussed 
11:20 – 12:20 CET
M1B Stimulating Compliance in a (Post?) Pandemic World
Level: Intermediate

David Benford Senior Consultant, Control Risks
  • Reappraise the opportunities provided by (increasingly legally) mandatory compliance training
  • Compel employees through creative approaches and relevant materials, not through obligation
  • Take home ideas on how to keep content fresh with minimal cost and maximum employee engagement
11:20 – 12:20 CET
M1C Corporate Anti-Retaliation Program: Fighting a Hidden Enemy 
Level: Intermediate

Darja Galante, Sr. Business Integrity Mgr & Reg Inv Lead, Nokia Solutions & Networks
  • Learn to recognize and understand workplace retaliation
  • Focus on preventive vs. reactive approach
  • Use data analytics to fight retaliation
11:20 – 12:20 CET

Mid-Conference Break
12:20 – 13:00 CET
M2A Business Enabler or a Mere Control Mechanism
Level: Intermediate

Marios Skandalis, Director of Compliance, Bank of Cyprus
  • Traditional compliance applies a risk management approach
  • Effectiveness vs. efficiency of the compliance function; next-generation technology as a catalyst for an effective and efficient compliance function
  • Tremendous real corporate benefits accrue when compliance facilitates business; business ethics is a prerequisite for a business-enabling compliance function
13:00 – 14:00 CET
M2B Building a Transnational Workplace Investigations Process
Level: Intermediate

Meric Bloch, VP, Global Investigations, Booking Holdings, Inc. 
Daniel Post, Senior Legal Counsel, Booking.com
  • How to build a workplace investigations process that supports an effective compliance program, protects your speak-up culture, and supports management success
  • Navigating the inevitable turf battles, resource constraints, cultural impacts, and conflicting priorities among the internal departments you depend on for your fact finding
  • Facilitating basic investigation techniques, training needs, coaching, and documentation to show your program is a programmatic activity that can lead to defensible conclusions
13:00 – 14:00 CET
M2C Topic TBA
Level: Basic
13:00 – 14:00 CET
Coffee Break 14:00 – 14:20 CET
M3A Global Data Protection and Privacy Hot Topics
Level: Intermediate

Robert Bond, Senior Counsel & Notary Public, Bristows LLP, Board Member, SCCE & HCCA
  • What does good privacy practice look like?
  • What are the trends in regulatory investigations and enforcement?
  • How do you maintain a global data protection compliance program?
14:20- 15:20 CET
M3B Talent Acquisition and Compliance
Level: Intermediate

Jad Mhanna, Regional Compliance Officer, Ericsson 
  • Hiring or giving internships could be considered an unlawful advantage (JPMorgan and other cases). What would constitute a breach?
  • Forbidding all PEP hiring could be a breach of its own. How do you keep the equilibrium between equal employment and FCPA? 
  • Best practice cases
14:20- 15:20 CET
M3C Outside Activities and Relationships
Level: Advanced 

Samantha Kelen, Chief Ethics and Compliance Officer, Cardinal Innovations Healthcare, Board Member, SCCE & HCCA
Louis Perold, Principal, Citadel Compliance, Board Member, SCCE & HCCA
  • Join us for a fresh conversation on the age-old topic of conflicts of interest
  • Practice your skills as we discuss challenging international case studies
  • Learn practical tips for evaluating and resolving potential and actual conflicts
14:20- 15:20 CET
Coffee Break 15:20 – 15:40 CET
M4A Surviving the New Normal: How to Build a Truly Global Export Compliance Program
Level: Intermediate 

Karen Bruntrager, Senior Counsel, Regulatory Affairs, FedEx Corporation
Miriam Gonzalez Diaz, Lead Counsel, FedEx Express Europe 
  • Identify key elements of an effective global export and sanctions compliance program
  • Evaluate and address risks that shape your company's export and sanctions compliance program
  • Build agile processes to respond to evolving legal, enforcement, and operational challenges
15:40 – 16:40 CET
M4B You’ve Ticked the Box; Now What? Taking Compliance Training from Good to Great
Level: Intermediate

Paula Davis, Director, Waypoint GRC
Kirsten Liston, Principal, Rethink Compliance 
  • How adults really learn and why your compliance training might not be having the impact you want
  • Tools and tips to engage your audience, build compliance “muscle memory,” and drive ethical behaviour
  • New technologies, new options: How to move beyond courses/LMSs to credibly measure impact
15:40 – 16:40 CET
M4C Sanctions Compliance in Russia and CIS. How to Be Compliant and Achieve Business Needs
Level: Intermediate

Alexander Khaki, Executive Director, CSI Group, LLC 
Andrey Osipov, Head of Corporate & Business Intelligence, CSI Group
Fedor Atroschenko, Compliance, Control & Ethics Director, CSI Group
  • Russia-related sanctions screening: What to look at from the compliance standpoint?
  • Ultimate customer identification; mitigation of sanctions compliance risks during complex projects (e.g., risks to re-sale through intermediaries to Crimea)
  • Countersanctions: How can they affect compliant companies operating in Russia? International sanctions compliance vs. local criminal liability for top management
15:40 – 16:40 CET
Coffee Break 16:40 – 17:00 CET
Compliance General Session: TBA 17:00 -18:00 CET

 

Opening Remarks 9:55- 10:00 CET
General SessionFrom Crisis to an Electric Future—Inside the Cultural Transformation of One of the Largest Companies in the World: A Discussion
Level:

Kurt Michels, Chief Compliance Officer, Volkswagen Group

  • Starting a transformation in the aftermath of a crisis
  • Behind the scenes of Volkswagen’s cultural transformation: The strategies that drove the turnaround
  • Using a crisis to implement change: Lessons learned for compliance professionals
10:00 -11:00 CET
Coffee Break 11:00 – 11:20 CET
T1A 8 Reasons Good People Give to Justify Bad Actions: An In-Depth Look into Behavioural Economics and the Psychology of Fraudulent Behaviour
Level: Basic 

Laura Ellis, Global Compliance Enablement, Cisco International Limited
  • Laughing about how many of these rationalizations you have heard before
  • Reviewing the psychology and behavioral economics behind them
  • Discussing ways to prevent such thoughts from appearing in the first place
11:20 – 12:20 CET
T1B Mindset in Crisis. The Watchers, Wingers, and Winners: Understanding the Impact of Extreme Ownership When Difficult Times Strike
Level:    Intermediate

Steve Gaskell, High-Performance Coach, Vision Support & Challenge Coaching                   
  • Responsibility is the first step in extreme ownership; don’t underestimate the significance of taking responsibility and the impact on mindset
  • Lessons from the front line on how extreme ownership can encourage high-level compliance in high-pressure situations today 
  • Why highly engaged organisations naturally encourage extreme ownership whilst unengaged ones don’t
11:20 – 12:20 CET
T1C TBA
Level: 
11:20 – 12:20 CET
Mid-Conference Break 12:20 – 13:00 CET
T2A Understanding the Risk Beyond Your Borders
Level: Intermediate


Susan DuBecker, Global Compliance Enablement, Cisco Systems BV
Maria Lancri, Attorney, Partner, Squair
Jacki Cheslow, Global Compliance Program Leader, IEEE 
  • Compliance has never been more challenging with evolving regulations and a dispersed workforce
  • Explore the global influence of US and EMEA regulations and requirements on the compliance landscape
  • Practical advice to adapt your assessment process and innovative thinking to address today’s risks
13:00 – 14:00 CET
T2B More Sanctions Against Russia: How European Companies Deal with Russian Customers 
Level: Advanced

Yulia Eliseeva, Managing Partner, Ru Compliance        
  • Practical examples of the difficulties faced by Russian clients in meeting EU sanctions requirements 
  • Examples of best practices for implementing sanctions compliance programs in Russia and the Balkans
  • An overview of the impact of sanctions against Russia on European companies that deal with Russia
13:00 – 14:00 CET
T2C Navigating Conflicts Between the New Whistleblower Directive and GDPR
Level: Intermediate

Julia Arbery, Managing Director, StoneTurn
  • Understand conflicts between GDPR and the new whistleblower directive for internal investigations
  • Considerations to keep compliant with GDPR when processing personal data
  • Anticipate challenges and remedies for unresolved conflicts between GDPR and whistleblower rights
13:00 – 14:00 CET
Coffee Break 14:00 – 14:20 CET

T3A The Compliance Consulting Business Is Booming in Europe. Are you Considering Consulting or Starting Your Own Compliance Business? What to do NOW to Prepare for Success!
Level: Advanced

Kristy Grant-Hart, Founder, CEO, Spark Compliance
Kirsten Liston, Principal, Rethink Compliance 
Joseph Murphy, Senior Advisor, Compliance Strategists    

  • Learn why preplanning is critical—and how to do it effectively
  • Use writing, speaking, and networking to advance your career or launch your business
  • Learn how to master the business fundamentals: sales plan, finance, business type, and marketing
14:20 – 15:20 CET
T3B The Challenges of Cross-Border Investigations in a Data Privacy & Virtual Investigatory World
Level: Intermediate

Richard Bistrong, CEO, Front-Line Anti-Bribery LLC 
Helge Kvamme, CEO and Founder, Kvamme Associates                       
Patrik Borjesson, Head of Investigations, Volvo Cars
  • Learn how investigators can conduct robust and fair internal investigations, respecting the privacy and data privacy laws governing individuals and countries
  • Understand how local employment law regulations, including codetermination by local employee representations, representatives, and workers-counsel rights that can be legally asserted, can impact internal investigations
  • Where in-person interviews and direct in-county oversight of investigations are locally prohibited and/or restricted, understand best practices for conducting virtual investigations that will withstand regulatory scrutiny
14:20 – 15:20 CET
T3C Reducing Hiring Risks with Smart Intelligence
Level: Intermediate

Ben Cohen, CEO and Founder, Verifile
  • Learn how investigators can conduct robust and fair internal investigations, respecting the privacy and data-privacy laws governing individuals and countries in a remote and/or hybrid environment
  • Understand best practices when it comes to virtual or hybrid interviews of employees as part of internal investigations that will withstand regulatory scrutiny
  • When virtually interviewing employees who might be a witness to misconduct, how can you challenge trustworthiness without sacrificing employee engagement and commitment
14:20 – 15:20 CET
Coffee Break 15:20 - 15:40 CET
T4A Turning Whistleblowing into Your Most Trusted and Effective Tool
Level: Intermediate

Murray Grainger, Country, Manager Spain and Portugal, Business Keeper
Tobias Thibaut, Director Risk, Compliance & Internal Audit, Hotelbeds  
Emily Palmer, Senior Manager, Disputes and Investigations, Alvarez & Marsal 
  • Prevent: Why is communication key? Rolling out the Hotelbeds Compliance & Ethics Helpline. Designing and implementing a best practice model and comparing to experiences in other organizations.
  • Detect: How do you build trust and comply with the law? How do you manage anonymous whistleblowers within European and global companies?
  • Respond: What are the next steps? Prioritizing actions on internal investigations. Communications with whistleblowers throughout the investigation process. What can go wrong—and how to avoid it.
15:40 – 16:40 CET
T4B Avoiding the Data Privacy Bear Traps
Level: Intermediate
James Castro-Edwards, Partner, Wedlake Bell
  • Recognize the main data protection risks that companies doing business in Europe face    
  • Understand the key data protection compliance failings that trigger regulatory action
  • Adopt strategies to mitigate the main data protection risks
15:40 – 16:40 CET
T4C E&C Coordination with Corporate Strategy: The Longer-Term View of Governance
Level: Advanced

David Heller, VP Risk Management & General Auditor, Edison International 
Kai Bruehl, Director, Risk Advisory, Deloitte 
  • Overview of corporate strategy functions and the intersection with E&C goals and objectives
  • Developing an E&C long-term strategy for your organization
  • Leveraging the strategic plan to improve E&C and overall governance
15:40 – 16:40 CET
Coffee Break 16:40 – 17:00 CET
General Session TBA 17:00 – 18:00 CET

 

W1A Conducting cross-border internal investigations
Level: Intermediate

Melina Llodra, Partner, Llodra Attorneys at Law
Mariana Idrogo, Lawyer and Bachelore in Political Science, Senior Managing Director
  • Planning the investigation: Dos and don’ts, defining the scope and the team, developing policy and procedures to manage the investigation program, key cultural issues to be taken care of, and how to manage investigations under crisis situations (COVID-19)
  • Gathering evidence: Conducting interviews and gathering documents, key challenges in cross-cultural investigations and impact of multiple legal frameworks—the case of European-Latam investigations; protocols and use of technology under crisis situations
  • Drafting investigation report: Outline, key elements, objective, major pitfalls, protection of confidentiality. Postinvestigation phase: Self-report, cooperation with justice. Multiple jurisdictions, interaction of investigators and legal counsel
10:00 – 11:00 CET

W1B COVID-19: Crisis or Opportunity for Corporate Culture? Implications for Why and How Ethics and Compliance Should Thrive in This Evolving World 
Level: Intermediate

Moderator 
Sally March, Director, Drummond March Ltd.
Panel 
Ruth Steinholtz, Values Based Business Ethics Advisor, AretéWork LLP
Robert W. Smith, Director Business Compliance and Ethics, Serco Group plc
Jane Mitchell, Founder, JL & M
  • Assess culture and use the information to build new paradigms
  • Shift role of functions, including E&C, to more collaborative work focused on corporate purpose
  • Help leaders better communicate in a time when new working practices demand quality leadership
10:00 – 11:00 CET
W1C Data Protection and Privacy: The Role and Importance of DPO in the Organization Somewhere Else 
Level: Intermediate

Milena Zizic, Compliance Manager & DPO, Loven Insurance - Triglav Group
  • Data protection and privacy: The role and importance of DPO in the organization. Legislation, the gap between local regulations, and the requirements of the GDPR regulation. What does the GDPR bring to mail countries, problem or benefit?
  • Internal Investigation: The role and importance of a company manager in the company's early prevention of compliance risks. How and in what way do you develop a system of assessment of internal controls of all business areas that will give us key information? 
  • An overview of some macroeconomic parameters before a pandemic compared to the same after a pandemic. How and in what way do the countries of the Balkans help the economy? How many small countries that are still in the process of transition are affected?
10:00 – 11:00 CET
Coffee Break 11:00 – 11:20 CET
W2A Boomers, Millennials, and Gen Z: Working Together or Forever Apart?
Level: Intermediate

Charles Vernon, Managing Partner, Vernon David & Associates
Emanuela Culea, Associate, Vernon David & Associates 
Mihai Stan, Senior Associate, Vernon David & Associates 
  • Discover generational traits and identify methods to transform them into strengths
  • Understand the difficulty of implementing ethics and compliance rules in “young” Eastern Europe
  • Learn five ways to motivate your upcoming Gen Z workforce in your company’s ethics and compliance culture
11:20 – 12:20 CET
W2B Small Business Compliance and the Ethics of Third-Party Due Diligence
Level: Basic

Balazrs Kis, co-CEO, memoQ Zrt
  • Understand how small businesses face the need for a compliance program through corporate customers
  • Become aware that corporate customers impose requirements that small teams lack resources to address
  • Learn about challenges and opportunities of creating compliance programs in small businesses
11:20 – 12:20 CET
W2C How to Influence Culture and Behavior as an Ethics and Compliance Officer
Level: Intermediate

Geert Vermeulen, CEO, ECMC
Susanne Hafkamp, Compliance Manager, EFPIA Lead, Pfizer Biopharmaceuticals Group
Maarten Hoekstra, Sr Expert Compliance Development, ABN Amro bank, Netherlands
  • Why is it important that ethics and compliance officers help management influence culture and behavior?
  • How can we do that? Presentation of a toolbox containing 45 tools to influence culture and behavior.
  • Let’s give it a try. We will practice with one or two tools.
11:20 – 12:20 CET
Mid-Conference Break 12:20- 13:00 CET
W3A What is the Future of Cybercompliance When the World Has Fragmented into Different Data Jurisdictions?
Level: Intermediate 

James Owen, Partner, Control Risks
  • Understand how digital connectivity is accelerating disruptive attacks on critical infrastructure
  • Manage the implications of more protectionism in the creation and trade of software and hardware
  • Examine the impact of diverging regulatory approaches to data privacy and data security
13:00 – 14:00 CET

W3B Proactive Management of International Third-Party Integrity and Corruption Risks
Level: Intermediate

Steven Pegg, Senior Ethics Officer, Lockheed Martin International, Europe, Middle East & Africa
Mimi Kind, Senior Manager Ethics - Asia Pacific Region, Ethics & Enterprise Assurance, Lockheed Martin Corporation

  • This session will explore the integrity and corruption risks posed by third parties and show that history has a habit of repeating itself with resultant impacts to organisations’ reputations and financial/criminal sanctions
  • It will show how a proactive compliance approach combining due diligence monitoring with annual values-based ethics and anti-corruption training of third parties globally can significantly reduce the integrity and corruption risk
  • Through audience participation, the legal, cultural, and geographic challenges of managing multiple third parties globally as well as approaches used to address this will be identified
13:00 – 14:00 CET
W3C A Vision for Ethics and Compliance: Alignment, Culture, and Mission in a New Normal
Level: Intermediate

Philip Winterburn, Chief Strategy Officer, Convercent 
Jane Mitchell, Owner, JL & M
  • Define how the pandemic, ESG, and conscious capitalism have shifted employee expectations
  • Outline the data that can drive effectiveness and engage workforces with a vision, mission, and values
  • Learn how to leverage societal revolutions to generate greater value for E&C and legal teams
13:00 – 14:00 CET
Coffee Break 14:00 – 14:20 CET
W4A Crisis Management: Practical Tips for the Compliance Professional When it Goes Wrong 
Level: Intermediate

Jonathan Armstrong, Partner, Cordery
Kevin Paterson, Legal Counsel, Insight Direct (UK) Ltd
Mary Shirley, Sr. Director, Ethics and Compliance, Fresenius 
  • Companies face more crisis than ever before, in part due to increased public appetite for bad news, increased powers for regulators, and greater shareholder interest in compliance events. Compliance professionals should be a key part of the response team
  • In this interactive panel, three leading experts with experience handling crisis around the world will discuss the role of the compliance officer when things go wrong
  • The panel will focus on practical tips to help you when a crisis hits your organization
14:20 – 15:20 CET
W4B Driving Shared Responsibility and Accountability Through an Ethics Elephant Programme 
Level: Advanced

Rozlyn Spinks, Head of Ethical Business Conduct-Air, BAE PLC
  • Engage your workforce using psychological behaviour lessons with employee modelling of good practice
  • Find balance in the speak-up process to manage reporter and stakeholder risk
  • Embrace challenges from the COVID-19 environment: Lessons learnt and positive response measures
14:20 – 15:20 CET
W4C Amplify your annual Code of Ethics training: A Case Study with Johnson Matthey
Level: Intermediate

Sarah Stainton, Sales Manager, DeltaNet International
Suzanne Brooks, Engagement Manager, Group Ethicsand Compliance, Johnson Matthey
Barbara Triolo, Paralegal and Compliance & Ethics Coordinator, Johnson Matthey, PA
  • Discover why you should refresh your Code of Ethics eLearning and why it is so important
  • Learn how JM created and maintained high levels of employee awareness using an innovative programme to engage learners
  • Understand how JM’s culture of Doing the Right Thing is ultimately reflected in the context of the Code of Ethics and therefore, the eLearning
14:20 – 15:20 CET
Coffee Break 15:20- 15:40 CET
W5A Culture Wars: Ethics and Compliance From Both Sides of the Atlantic
Level: Intermediate 

Ann Sultan, Member, Miller and Chevalier 
Anna Romberg, Executive Vice President Legal, Compliance and Governance, Getinge
  • How can companies leverage the formal and informal parts of compliance and ethics programs to drive change and compliance throughout their multinational organizations? Lessons learned from in-house and external counsel involved in large FCPA resolutions.
  • how are cultural differences and approaches reflected in guidance from enforcement authorities and what does this mean for companies facing or potentially facing enforcement action in multiple jurisdictions?
  • US and European approaches to ethics and compliance often differ in key ways. How can multinational companies take into account these differences in their global compliance programs?

15:40 – 16:40 CET
W5B Speak Plainly and Carry a Big Stick: Investigations, Discipline, and the Evolution of Your Compliance Program 
Level: Advanced

Krista Muszak, GS SOX Controls and Compliance, Johnson & Johnson - FL
Louis Perold, Principal, Citadel Compliance, SCCE & HCCA Board Member
Art Weiss, Chief Compliance & Ethics Officer, TAMKO Building Products LLC, SCCE & HCCA Board President
  • Investigations: Discuss struggles and strategies of investigations. How do you adjust your risk assessments due to investigation outcomes?
  • Discipline: Brainstorm forms of discipline and how to use these cases to communicate the “lessons learned.” What do you do when there is pressure to not discipline?
  • Evolution: Responding, reporting, and remediation. How do you use your investigation reports and discipline outcome to inform and evolve your program?

15:40 – 16:40 CET
W5C Best Practices for M&A Due Diligence for Anti-Corruption from Initial Idea to Integration
Level: Intermediate

Daniel Wendt, Member, Miller & Chevalier - 
Sergio Leal, Head of Compliance, MANA & LATAM & M & A
Daniel Jarman, Group Head of Ethics & Compliance, VEON Ltd 
  • Strategies for structuring anti-corruption compliance reviews for acquisitions and divestments 
  • Review of common issues that arise with intense time pressure and high stakes
  • An overview of an approach for effective integration of new companies or assets

15:40 – 16:40 CET
Coffee Break 16:40- 17:00 CET
W6A How to Survive a Monitor in a Time of Economic Crisis: Tips from Around the World
Level: Intermediate

Maria Lancri, Attorney, Partner, Squair 
Peter Skinner, Vice President Global Business Process Owner, Exyte
Eric Feldman, Senior BP and Managing Director, Corporate Ethics and Compliance Programs, Affiliated Monitors Inc. 
  • Identify significance of the changes contained in DOJs June 2020 revisions to the Evaluation of Corporate Compliance Programs guidance
  • Explore regulator expectations for modifying your E&C program to reflect changing risks during the global pandemic
  • Learn why now is the optimal time to obtain an independent assessment of your E&C program
17:00 – 18:00 CET
W6B The Road to Eldorado: Supercharge Third-Party Due Diligence with Financial Statements
Level: Intermediate

Paul Zietsman. Compliance Officer, SAP MENA, UAE
Gerry Zack, CEO, SCCE & HCCA 
  • Traditional due diligence usually only provides an external view of a third party; this session will demonstrate how audited financial statements play a vital role by providing a sneak preview of the inner workings of a third party, even before it is onboarded
  • Discover the anti-bribery path through the maze of financial statements and learn the fine art of making the financial statements do the talking when assessing third-party risks
  • Discover a cost-efficient way to combine financial statement analysis with analytical tools that will give you superpowered reports that can be presented to your board, as well as to the authorities    
17:00 – 18:00 CET
W6C Boeings 737 MAX: A Trifecta of Ethics and Compliance Failures
Level: Basic

Michael Fricke, Associate Director, Center for Leadership Ethics, & Sr. Lecturer, Department of Management & Organizations, University of Arizona Eller College of Management 
  • How Boeing's organizational culture stifled concerns about safety and ethical behavior
  • How regulatory and compliance failures turned a surmountable challenge into a global disaster
  • How ethical leaders use moral imagination to take ownership of challenges
17:00 – 18:00 CET

 

All breakout sessions have a knowledge level associated with them, these levels are just guidelines and you are free to attend sessions of any level.

Basic: Program knowledge level most beneficial to Compliance Professionals new to a skill or an attribute. These individuals are often at the staff or entry level in organizations, although such programs may also benefit a seasoned professional with limited exposure to the area.

Intermediate: Program knowledge level that builds on a basic program, most appropriate for Compliance Professionals with detailed knowledge in an area. Such persons are often at a mid-level within the organization, with operational or supervisory responsibilities, or both.

Advanced: This level focuses on the development of in-depth knowledge, a variety of skills, or a broader range of applications. Advanced level programs are often appropriate for seasoned professionals within organizations, and professionals with specialized knowledge in a subject area.