Opening Remarks

Recognizing and Managing the Effects on Your Organization’s Culture in a "Hybrid" Work Environment Ruth Steinholtz, Values Based Business Ethics Advisor, AretéWork LLP

• Values are critical in maintaining resilience and skillful decision-making in a world where some workers are in the office full time, others part time, and still others not at all.
• The increased relevance of culture measurement: What is the equivalent of the canary in the coal mine for your company?
• From performance to people: COVID-19 has begun to realign societal values. What does this mean for the culture of your company?

Break

Auditing & Monitoring in a Remote World Donald Griffith, Head of Financial Crimes & Fraud Prevention Compliance, Compliance Counsel , MassMutual Financial Group

• Learn what has changed and what has stayed the same when tracking the performance of your program.
• What you should be looking for in terms of call volume and incident reporting.
• How to adjust your ongoing monitoring, both formal and informal.

Mid-Conference Break

Talk Like a Human: How to Create (Remote) Compliance Communications with Impact Kyle Zamcheck, Chief Operating Officer, Peer Collective Kirsten Liston, Principal, Rethink Compliance

• Adjusting your message and delivery to a virtual workspace and new workforce needs.
• Designing communications that speak to and stick with your audience.
• Listening: How it can help you deliver on your compliance strategy goals.

Break

Remote Investigations: It’s More than Zoom Meric Bloch, Vice President, Global Investigations, Booking Holdings, Inc.

• Understand how the nature of investigations changed in a remote world.
• Learn the advantages and disadvantages of distance interviewing.
• Explore ways to focus your inquiries to improve efficiency and effectiveness.

Conference Adjourns