Handouts

Overall Survey | Conference Agenda

Session 1: Need for and Value of Training and Education

  • DOJ and regulator expectations
  • Where it fits within a compliance and ethics program
  • Selling training and education to management (and your workforce)

Presentation
Evaluation

Session 2: Audiences and Topics for Training

  • New employee orientation (code of conduct, etc.)
  • Recurring training for all on broad issues (code of conduct, culture of compliance, etc.)
  • Recurring training for specific audiences on specialized compliance risk issues (FCPA, HIPAA, etc.)
  • Non-recurring/responsive, based on specific event, emerging issue, etc.
  • Onboarding training for certain vendors/suppliers, third parties, and more
  • Recurring training for certain vendors/suppliers, third parties, etc.

Presentation
Evaluation

Session 3: Picking a Path, Setting Up a Team and Process

  • Planning a multi-year program
  • Buy vs build considerations
  • Who should be involved, roles, etc.
  • Process for development
  • Process for QC, testing before rollout, etc.

Presentation
Evaluation

Session 4: Principles of Adult Learning

  • Malcolm Knowles’ four principles
  • Reaching different audiences (millennials, etc.)

Presentation
Evaluation

Session 5: Tailoring Your Course to Your Audience

  • The DOJ calls for tailored, relevant training
  • Considering need for customization/variation for different geographic regions, roles, and learner profiles
  • What technologies are available that allow you to do this
  • Making training relevant in different cultures, languages/translations, etc.

Presentation
Evaluation

Session 6: Developing Your Training Content

  • Focusing on what the law means, not what it says
  • Writing plain language compliance messages that connect
  • Getting beyond information to persuasion

Presentation
Evaluation

Session 7: Choosing a Format and Learning Approach

  • Overview of pros and cons of different methods of delivery
  • Live, in-person
  • Web-based
  • Gamification

Presentation
Evaluation

Session 8: Building Compliance Awareness: Managers and On-the-Job

  • Manager role in compliance communications
  • Other on-the-job compliance communications (posters, etc.)

Presentation
Evaluation

Session 9: (Re)Identification of Training Needs

  • Risk assessments
  • Remediation efforts, root cause analysis following investigations, etc.
  • Input from employees, managers, etc.
  • Results of auditing and monitoring (including A&M of third parties)
  • Other techniques

Presentation
Evaluation

Session 10: Measurement, Evaluation, and Ongoing Improvement

  • Evaluating effectiveness of training
  • Testing, different methods, etc.
  • Measuring impact
  • Four levels of training evaluation
  • Modifications to future training based on evaluations

Presentation
Evaluation
Join our Social Network
Copyright © 2024 Society of Corporate Compliance and Ethics (SCCE). All rights reserved. All information provided through this site, including without limitation all information such as the "look and feel" of the site, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files on this site, is owned and/or licensed by SCCE or its suppliers and is subject to United States and international copyright, trademark and other intellectual property laws. Any third party logos and/or content provided herein is owned by such third parties and is used by permission herein. Your use of this site to is subject to our Terms of Use and Privacy Statement.
Cookie settings