Successfully Navigating the Changing Landscape for Ambassador Programs
Toni-Lynne Langeveld, Senior Advisor, Ethics & Compliance, Southern California Edison
Tobias Heine, Chief Integrity Officer, Volkswagen AG
- Embracing the range of approaches from ethics to compliance to both
- Defining and evolving the approach for your organization
- Building an understanding of the program’s vision
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Recruiting and Training Your Ambassadors: It’s All About the People
Ruth Steinholtz, Values Based Business Ethics Advisor and Co-Author IBE GPG on Ethics Ambassadors, AretéWork LLP
Jennifer Selliers, Director, Senior Consultant, Renaissance Regulatory Services
- Recruiting the right people
- Formalizing the network to reflect your organization’s culture
- Ensuring your Ambassadors have the skills and resources they need to be effective
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Metrics and assessing your program’s effectiveness
Renu Jha, Ex-Regional Compliance Head- APAC, CBRE
Duncan Milne, Associate General Counsel, Global Benefits Group
- Creating appropriate metrics that accurately provide insight into program effectiveness
- Keeping management informed to ensure ongoing support
- Identifying ways to improve the program
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Optimizing the Structure of Your Program to Maximize Effectiveness
Matt Silverman, Global Trade Director & Senior Counsel, VIAVI Solutions
Julia Bailey, Chief Compliance Counsel, SVP, Global Ethics & Compliance, Maximus Inc
- Securing commitment from ambassadors and management
- Developing an organizational infrastructure
- Setting and managing program expectations
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Inspiring, Sustaining and Expanding the Network in the Medium and Long Term – Building in Continuous Improvement
Cristina Potter, Vice President, Chief Ethics and Privacy Officer, SAIC
Rebekah Coleman, Group Chief Compliance & Ethics Officer, Nuclear Decommissioning Authority
Daniel Lopez, Ethics Advisor, Northrop Grumman Inc.
- The role of technology in connecting the network
- Ongoing training and communications, including in-person training if/when it is possible
- Enabling Ambassadors to respond to employee questions and concerns
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Communicating With the Wider Workforce
Duncan Milne, Associate General Counsel, Global Benefits Group
Lisa Fine, Senior Counsel and Director, Compliance, Pearson
- Helping employees understand the role of the Ambassadors
- Building trust with the workforce
- Establishing working relationships with management and the workforce
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