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Frequently Asked Questions

If you forgot your password, please visit the password reset page. If you no longer have access to the email associated with your account, or if you are still having issues resetting your password, email our Member Help Team or call us at 888.277.4977 and we will help you login to your account.

No refunds are given for cancellations. If you need to cancel your participation at any time, submit your request in writing to A conference credit will be issued for all registration fees paid (less any cancellation fee) and will expire 12 months from the date of the originally cancelled conference. Cancellation requests received within 7 days of the event start date will be assessed a $250 cancellation fee. Conference credits may be applied toward any SCCE service or product. If a conference credit is applied towards an event, the event must take place prior to the credit’s expiration date. Conference credits will not be issued to no-shows.

You may choose to send a substitute in your place. An additional fee may apply depending upon the membership status of the substitute attendee. Requests must be submitted in writing to

Attendance at our Basic Compliance and Ethics Academy is probably the best way to provide a basic education on the role of a compliance officer. Watch our website for upcoming Academies

Attending our other conferences is another great way of learning what you need to know in compliance. See the Events page on our website for upcoming conferences, especially our annual conference. The topics covered span the gamut of compliance issues. This, plus our many other conferences, presents a great opportunity for networking with, and learning from, other compliance professionals. If you cannot travel to one of our many conferences, we also have many webinars a year on a variety of topics. 

Membership in our Association gives you the opportunity to access documents on our website uploaded by other members. You also have access to the members’ directory for networking purposes and substantial discounts on products and conferences.

For comprehensive compliance education, we also recommend the Complete Compliance and Ethics Manual, which can be ordered from our website. Quarterly updates are available by subscription.

We would also recommend Compliance 101, written by Debbie Troklus, Greg Warner, and Emma Wollschlager Schwartz. Products are listed on our website under “Products.”

Webinar subscriptions are not redeemable via online registration.  Please contact our Member Services staff by email or phone at 888.277.4977.  Once you contact a staff member, you can simply indicate which event you’d like to be registered for and they will process your registration, deducting a webinar conference from your subscription. You will receive webinar access information in a separate email 1-3 days prior to the event.

Log in to your account from the website and navigate to your Member Dashboard (or follow this link). You will then be able to scroll down to the section that is labeled "Invoices & Receipts ".

The first full week of November.